amdocs is hiring for Associate Technical & Business Operations Analyst for BCA ,BSc, BBA, MSc ( Computer Application /Computer Science /IT) are eligibile to apply.
Eligibility criteria and apply process given below:
About Company :
- If you use a smartphone, you’re part of a world that’s becoming more connected and digital every day. At Amdocs, we’re at the forefront of this digital revolution. Whether it’s virtualized telecommunications networks, Big Data, Internet of Things, or services like mobile payments, billing, and operational support systems, we’re always advancing to make your digital experience better.
- We play a crucial role in ensuring that when you watch a YouTube video, chat with friends on Snapchat, or share pictures on Instagram, you get excellent service anytime, anywhere, and on any device. Our work is central to the telecommunications industry, collaborating with major companies like AT&T, Vodafone, Telstra, and Telefonica. Together, we’re creating an exciting new world where technology is used in amazing ways every single day.
About Job :
In this position, your main responsibility is to manage and address incidents and service requests coming from customers or end-users. You’ll be following the established methods and procedures set by the unit. This involves responding to and resolving issues that users may encounter and fulfilling their requests for assistance. Your role is crucial in maintaining smooth operations and ensuring that users receive the support they need according to the defined standards and practices of the unit.
Role Details :
Company Name: Amdocs
Role: Associate Technical & Business Operations Analyst
Location: Gurgaon
Qualification: BCA ,BSc, BBA, MSc ( Computer Application /Computer Science /IT)
Exprience: Fresher
Batch: Recent Batches
Salary: 10.2 LPA (Expected)
Skills and Eigibility :
- BCA ,BSc, BBA, MSc ( Computer Application /Computer Science /IT) – 2023 Passout (Fulltime)
- Minimum -60%in academics (No backlogs /Breaks)
- Excellent communication skills and ability to respond to customer queries quickly
- Good Analytical skills and hands-on technical knowledge of Unix & SQL.
- Ability to understand business needs and manage 24X7 shifts.
- Experience in working ambiguous situations, working under pressure and flexible work hours.
- Understanding of Production Support/Application Support
Amdocs : How to apply
- Click the “Apply here” button below to initiate the application process.
- You will be directed to the official career page upon clicking.
- Click on the “Apply” button to start the application.
- If not registered, create an account to proceed.
- After registration, log in using your credentials.
- Complete the application form with accurate and necessary details.
- Submit all requested documents, such as resumes, mark sheets, and ID proof.
- Ensure all entered details are correct during the verification process.
- Submit the application form after thorough verification.
